In this section you will find the most Frequently Asked Questions and their answers, however, should you not find here all the information you require, feel free to write us to elian@degenspiano.com about any questions you may have, stating your name, e-mail and location, we will answer you as soon as possible via e-mail. We will also include such information within this page. Your information is only for our own database and will not be disclosed to third parties.

1) Are there other ways to protect my piano from humidity? 

2) How much time do I have to control Humidity and Temperature before my piano gets damaged?

3) I was told that cooling my A/C will also keep my piano dryer, then why do I need a Climate control?

4) I was told at the store that my piano has a dehumidifier installed, isn’t that enough?

______________________________________________________________________

1) Are there other ways to protect my piano from humidity? 

Yes, instead of the Dampp-Chaser Piano Life Saver System, which is still the most recommended, there are other ways, for instance:

a) If you have the resources, some air conditioning systems have also an option for humidity control. You might consider asking you’re A/C installers about the possibility of upgrading your system. This is the most expensive way to keep humidity under control, but very useful if you have at home other musical instruments, wooden floors and furniture or some sensitive electronic devices that might be affected by environmental moisture.

b) Depending on the size and hermeticity of the room, either a room dehumidifier device, or a room humidifier device, or a combination of both (available in most home appliances’ stores) may be used to keep the levels. If chosen, this method will also protect from moisture any other instrument or devices that you keep in such room. However, you must first be sure you buy an adequate system for your room's dimentions. Also, you should bear in mind that this type of system requires a lot of maintenance, as emptying the trays every time they fill up and to keep it always at 42% (unless recommended otherwise by your technician).

Still, you should always consult with your piano tuner-technician before making any decision regarding the care of your instrument, in order to make the proper decision.

___________Top

2) How much time do I have to control Humidity and Temperature before my piano gets damaged?

It is impossible to determine the amount of time your piano will last unharmed without controlling humidity and temperature. It could take between just a few days or last a few years, depending on the amount of humidity or how critical are the temperature changes, as opposed as a lifetime of enjoyment when is properly taken care of.

___________Top

3) I was told that cooling my A/C will also keep my piano dryer, then why do I need a Climate control?

A/C temperature settings will affect the humidity level, but will not keep it constant and it needs to be kept at the constant suggested level.

___________Top

4) I was told at the store that my piano has a dehumidifier installed, isn’t that enough?

Most people call dehumidifier just a heating rod. When action sticks you can have a dehumidifier rod installed, it will dry enough to unstuck the action, but again it does not control the humidity level, if moisture in the air goes higher it will also go higher in the piano, if it goes dryer, it could over dry the action contributing to damage it later. In no way is a good solution.

___________Top